Frequently Asked Questions
What does Sincerely Yours do?
Sincerely Yours specializes in personalized travel itineraries, staycations, and experience planning. We research, plan, coordinate, and help secure reservations so you can focus on enjoying the experience.How do I get started?
Choose the service that best fits your needs, complete the corresponding questionnaire, submit your planning fee, and we'll begin creating your personalized experience.Do you make reservations for me?
Yes. We can assist with securing accommodations, dining reservations, tours, transportation, activities, and experiences. Reservation costs are separate from planning fees and are paid by the client at the time of booking.How long does planning take?
Most itineraries and staycation plans are delivered within 3–7 business days. More complex or multi-destination trips may require additional planning time.Travel Itineraries
Yes. One round of reasonable revisions is included. Additional revisions or significant changes may incur an additional planning fee.What is included in a tasting experience?
Our tasting experiences include:Guided tasting notesEducational information about featured spiritsGlassware and presentation setupCustomized tasting experience based on package selection
Do you provide the alcohol?
Yes, Alcohol service and availability may vary based on location and applicable laws. Details will be discussed during the booking process.Reservations & Payments
GENERAL
Are planning fees refundable?
No. Planning fees are non-refundable once work has begun, as they cover research, recommendations, itinerary development, and coordination services.Do you book flights?
We can recommend flight options and assist with planning, but clients are responsible for purchasing airline tickets unless otherwise arranged.What if I don't know my exact travel dates?
No problem. You may provide an approximate timeframe, month, or date range during the planning process.What is a staycation itinerary?
A staycation itinerary is a personalized local getaway designed around your interests. It may include accommodations, dining, entertainment, spa services, tours, and local experiences.What occasions are staycations suitable for?
Staycations are perfect for:Date nightsAnniversariesBirthdaysGirls' weekendsCouples' retreatsFamily outingsSelf-care weekends
Can you book restaurants and activities for my staycation?
Yes. We can coordinate reservations and bookings on your behalf to create a seamless experience.Whiskey & Rum Tasting Experiences
When do I pay for hotels, tours, or experiences?
Hotels, tours, tickets, transportation, and activities requiring advance purchase must be paid at the time of booking to secure availability.What happens if prices change?
Pricing and availability are subject to change until reservations are confirmed.What happens if a supplier cancels my reservation?
Cancellation and refund policies are determined by the individual supplier. We will assist with alternative arrangements whenever possible.How many guests can attend?
Group sizes vary by package and event location. Contact us for custom event requests.Can tastings be hosted at a private residence?
Yes, depending on location, local regulations, and event requirements.Business & Corporate Services
Do you offer planning for corporate outings or team events?
Yes. We can assist with planning corporate experiences, client appreciation events, team outings, and private tasting events.Can you customize experiences for special occasions?
Absolutely. We specialize in creating personalized experiences tailored to your preferences, interests, and celebration goals.Still Have Questions?
We're happy to help.
Contact us through our website contact form and we'll be happy to discuss your travel plans or special event needs.
Our Promise
We'll handle the planning and reservations, so you can focus on the experience.
What's included in a custom itinerary?
Depending on your selected package, your itinerary may include:Destination recommendationsAccommodation researchDining suggestionsActivities and experiencesTransportation recommendationsDaily itinerary planningReservation assistance
Can I make changes to my itinerary?